How I can make an
The following is a description of how you can make an on-line
booking. Firstly, to make your reservation you have to choose
the hotel where you would like to stay. Once you have selected
the hotel you would like to stay at, you will have to click
on 'book it' on the hotels description page to secure your
Do I have to send my credit card number through the
Internet to book? Is your reservation process secure?
Yes, a credit card number is required for all reservations
made via the Internet. We require a credit or debit card for
a non-refundable 10 percent deposit to secure your booking.
We accept Amex, Visa, MasterCard, Visa Delta, Switch, JCB
and Solo card. For cheque or money order options, contact
one of our staff. The remainder of the balance is due on arrival
at the hotel. Some hotels may charge an administration fee
(usually 5 percent) for paying by credit card - ask at the
reception desk to make sure. To protect you against the unauthorized
use of your credit card, the reservations process is handled
on a secure server.
What do you do?
We supply budget long-term self-contained accommodation in
houses and flats to people who intend to stay in London for
a minimum of 4 weeks, but usually stays of 6 months or more.
What type of payment do you accept?
For booking we accept Cash, Travellers cheques in Pounds,
Bankers Draft, Money Order, VISA, MASTERCARD, AMERICAN EXPRESS,
some debit cards like VISA DELTA, SWITCH, SOLO and JCB. We
can also accept Company Cheques and personal cheques providing
payment is done 21 days before it is due. (Please arrange
it with the booking manager). Rent is paid in cash or via
credit card (maybe subject to admin charge).
How do I make a booking?
There are many ways to book, secure sever, telephone, fax,
money order, etc.
Are you prepared to show me the room sometime next
This is by appointment and interview only. Please contact
us for further details.
Do I need to pay money upfront?
In all long-term cases, there is a security deposit, and then
a month’s rent up front paid in advance.
What is the difference between short-term and long-term?
Short-term refers to any flexible stay longer than one week.
Mid-term is usually 3-6 months and long-term is for 6 months
to one year. The shorter the stay the more expensive it is
but usually not as flexible as longer stays. We have contracts
and notice periods to be aware of.
What is your cancellation policy?
In long-term options there is not a cancellation policy but
you will be penalised for breaking a lease or a contract and
the charges do vary here although they are usually large.
How do I pay the rent?
If you are paying regular rent, instead of all up front,
then you either will have to drop the rent into the office
or the landlord may arrange to collect the rent on weekly
or monthly basis.
What makes your set-up better than looking privately
for a studio?
Finding decent accommodation in London by going through the
accommodation advertisements can be a frustrating experience
and you can ask anyone about it. You can view sometimes up
to 20 properties before you find anything you like and there
may be unreasonable conditions set for your lease or stay.
We notice that customers will be happy without the hassle
of all this and the standards and quality that can be offered
from a private company.
This is our first time in London and we would like
a flat with one or two bedrooms and private bathroom and kitchen
in zone 1. Your rates seem very good… it sounds great.
Please be aware that the rates offered are for options that
are not in Central London (Zone1), this can be arranged but
usually it is a luxury apartment and hence the rates are going
to be much higher than the ones we offer. The more you go
out (zone 3-6) the cheaper it gets but unfortunately, the
travel time into central London increases.
What does the service charge constitute?
Service charge is what you pay when you are renting a flat,
not a house. Usually it is around £65 per month. In
some arrangements this is included in the rent, in other it
is an additional cost to be aware of.
What type of heating is used in the places? e.g.
oil, electric, gas?
Gas central heating, supplied by British Gas in most flats
and houses, few flats have electric heating.
What about bills - telephone, electricity etc?
This also depends on your leasing arrangement, in some cases
the rent includes all bills (except telephone or any other
additions). In other arrangements the bills are not part of
Why no pictures of the places?
Mostly because the properties are currently occupied at the
moment and we are waiting for a new virtual walk-through to
be completed and added to the website. We are doing our best.
Any other questions, please click
here to contact us...